Claims Process · Claim Management
We work directly with your adjuster
so the full scope is covered.
Adjuster coordination, scope negotiation, and supplement filing — handled with documentation behind every conversation.
Overview
Claims are won and lost in the details. Strata coordinates directly with adjusters using the documented scope from the inspection, negotiates where the scope and the damage don't match, and files supplements when conditions emerge that weren't captured on the first visit.
What it covers
01
Adjuster Coordination
Direct, professional communication with the carrier's representative — informed by the inspection record.
02
Scope Negotiation
When the offered scope misses what the property actually needs, we negotiate with documentation.
03
Supplement Filing
If new damage emerges during work, supplements are filed promptly with photo evidence and scope notes.
Next step
Start with a real inspection.
Tell us what you're seeing. We'll take a look, document carefully, and explain what makes sense next — no pressure, no guesswork.